Client Services

At Credit Associates our clients come first. We know we are nothing without you, our client, and referrals are the future of our business.
Our client services team and professional recovery agents all work locally from our offices in Bend. We support the local economy and will not collect your accounts using offshore call centers with foreign agents. If there is ever an issue that is not resolved to your satisfaction, ask to speak with our company President, Wes Fisher.
Whether we come to your office, you come to ours, or we discuss it over the phone  – we are committed to doing whatever it takes to continue to earn your business.


What you can expect from our Client Services Department: 

  • A local, dedicated client rep to set up your account. and who handles inquiries.
  • A local, dedicated company President who is intricately involved in the day to day operations.
  • Assignment of accounts to local, professional collectors.
  • Prompt resolution of any debtor or client disputes.
  • Professionalism, courtesy & respect from every staff member.
  • Leading industry expertise in recovering your receivables.
  • No collection. No fee. If we don't get you paid you owe us nothing!
  • Monthly remittance of client funds.
  • Upon request monthly activity and account statements.
  • Reporting on demand at your request.

As a local collection agency, we support a buy local philosophy, and support our local community by utilizing service providers at the local and state levels whenever possible. By placing your accounts with a local collection agency you will be doing your part in helping support jobs and our local economy.